Important Information

• The Light Show will be at 6:45 PM. last entry will be at 6:15 PM. The ticket includes access to the Palace in Motion (Light show). If it takes place on the date of your visit The last entry to the Palace in Motion (Light show) is 45 minutes before the show time.
• As a courtesy to other guests in the Palace and in accordance with local laws and customs, we ask all guests to please wear respectful clothing when in the palace. We kindly recommend over knees shorts and covered shoulders. Shuttle buses will be continuous
• Arriving to the Visitor Centre by car, you will see the Visitor Centre car park. There are ample parking spaces available and there is no charge to park here.
• For the safety and wellbeing of our guests, our valet parking service is currently unavailable.
• There are no cloakroom or locker facilities available on the Palace grounds. Visitors are encouraged to leave their excess belongings at home or in their vehicles.
• There is no Wi-Fi available throughout the Palace grounds. In consideration for other visitors, mobile phones must be switched to silent. A limited number of strollers are available for hire within the Visitor Centre at a charge of AED 40. Pushchairs/strollers can be used around the Palace grounds, but will need to be checked in at the security screening area in the Visitor Centre.
• There is a shuttle services available for People of Determination There are a number of restrooms available throughout the Visitor Centre, Ceremonial Gate and the Palace. Prayer rooms are available in the Visitor Centre only. Prayer rooms will be open 5 minutes before prayer call time for a duration of 45 minutes only. There is a maximum capacity of 4 persons at a time due to social distancing A First Aid room is located inside the Palace.
• Dhiyafat Qasr Al Watan, found in the main Palace and Maqha Al Maktaba situated within Qasr Al Watan Library are temporarily closed.
• Legma, a grab and go outlet, will be open. A designated smoking area is located outside the Visitor Centre. Smoking (including e-cigarettes) is not permitted anywhere inside the Visitor Centre, the Palace or its grounds. If visitors are found smoking in non-designated areas, they will be asked to leave the premises.
• Prohibited items include, but are not limited to, the following:
• Food and Beverages (except bottled water) Penknives or knives of any kind Scissors Long umbrellas Alcohol Paints/aerosols Bicycles, folding bikes, roller-skates or skateboards Pets or animals Large bags that can’t fit through airport-style security scanners CS gas (tear gas) or any weapon Tripods Max allowed is 15 inches high Single leg not allowed This should not be used to film, or photography the back palaces, or during the state visits at all Also not within the 100*100 meters Great Hall area
• Photography & Videography Non-commercial photography and filming are encouraged and allowed in all areas, excluding the use of wearable devices inside the Palace or Palace grounds When posting your photos on social media, feel free to tag them with #QasrAlWatanTour (Facebook, Instagram and Twitter) For commercial photography and filming please contact us directly on contact@qasralwatan.ae to get the necessary access It is forbidden to take pictures or film any security personal and security systems inside the Palace or on the Palace grounds Security Screening
• Bags/cases larger than 500(W) x 350(H) (mm) will not be allowed through the security screening There are no locker facilities available; visitors with oversized bags will be refused entry If you are visiting Qasr Al Watan on your way to/from the airport, please use luggage storage facilities at the airport or your hotel
• On arrival, you and your belongings will be subjected to an airport-style security check Try to bring as little as possible, this will help you to get through the security screening quicker Much like the airport, please remove all metal objects from your pockets before going through the security arch Place cameras, phones, keys and wallets in your bag before placing the bag through the security scanner You may carry handbags, hearing aids and other electrical or electronic equipment needed for health reasons Do not hesitate to approach a security guard if you have any concerns or require assistance
• Operating Hours in December 2024 From 9:00 AM - 5:00 PM