Important Information

• Viewing Rules: All visitors must follow the museum’s viewing guidelines. Any damage or loss due to negligence will be the visitor’s responsibility.
• Prohibited Items: Weapons of any kind are strictly banned. Violators may face security action or police involvement and will be held accountable.
• Behavior Policy: Disruptive visitors or those disturbing others will be asked to leave immediately with no refund or re-entry allowed.
• No Smoking: Smoking, including e-cigarettes, is strictly prohibited inside the museum. Offenders will be removed without refund.
• Allergy Notice: Guests with food or scent allergies should inform the ticket office or tea bar staff. The museum is not liable for reactions if prior notice is not given.
• Exhibit Handling: Touching, leaning, or interacting physically with any exhibit is not allowed to prevent damage to artworks or installations.
• Safety Precautions: The venue features mirrored floors and dim lighting—no running to avoid injury or accidents.
• Liability & Damages: Any damage caused by a visitor’s negligence must be compensated by the responsible individual.
• Visitor Recommendations: Pregnant women, elderly visitors, and those sensitive to low light or with medical conditions (e.g., heart disease, seizures, panic disorders) should visit with caution or with a guardian.
• Family & Child Policy: Children under 13 must be accompanied by a parent/guardian, who is responsible for their safety and any damage caused.